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Shipping and Handling Rates

Need help? Customer service can be reached at 607-693-1031 M-F 10am to 4pm EST

And for after hours help, please contact us by email

    
 
Our shipping & handling rates are as follows for orders shipped using standard ground UPS: 
 
  • For orders costing $0 to $50.00 the shipping rate is $9
  • For orders costing $50.01 to $99.99 the shipping rate is $12
  • For orders totaling over $100.00 there is no shipping charge as long as your order is being shipped to an address that can receive standard UPS shipments. (If the ship to address is outside the lower 48 states, a PO Box, APO or FPO, then please reference the rates for USPS shipping.)
 
If you are in urgent need for your order, the following shipping methods are available in most cases.  In these cases please call the store for a shipping quote. Call customer service at 607-693-1031
 
  • UPS Next Day Air
  • UPS 2nd Day Air
  • UPS 3 Day Select
Note that rates for the above three services can be very expensive. Larger items can often incur UPS charges nearing or over $100.
 
The cost for these expedited services  will be based on:
 
  • Where you are located
  • Where the item or items you are ordering are located. We have multiple warehouses. There might be a warehouse located near you which has the item. If so we will ship it from that warehouse. Some of the items we offer are located in warehouses that can not ship directly to you. In these cases the item is brought to our New York warehouse and then shipped to you. This might delay shipment for about two business days in most cases. Products that fall under this rule are: Saddlemen, and T-Bags products.
  • How many items you are ordering. If you are ordering multiple items, its possible that each item is located in a different warehouse. That means you would be charged multiple shipping charges.
 
Our shipping & handling rates are as follows for orders shipped using USPS Parcel Post (United States Postal Service): 
 
For those orders being shipped via USPS, there will be a surcharge  in most cases. We will contact you with the total shipping cost. Then you would have to reply to our email indicating whether you accept the shipping charges.
 
(Note, orders going to Alaska, Hawaii, Puerto Rico, APO/FPO and PO Boxes will be shipped using this method. This shipping method can result in adding several days to the shipping process as we have only one warehouse that can ship packages USPS. Parcel Post usually takes about 14 days in transit time.)
 
  • For orders costing $0 to $50.00 the shipping rate is $15.00 (Plus surcharge)
  • For orders costing $50.01 to $100.00 the shipping rate is $18.00 (Plus surcharge)
  • For orders costing $100.01 to $150.00  the shipping rate is $23.00 (Plus surcharge)
  • For orders costing $150.01 to $300.00  the shipping rate is $26.00 (Plus surcharge)
  • For orders costing $300.01 and up the shipping rate is $40.00 (Plus surcharge)
 
For those orders being shipped via USPS, there will be a surcharge in most cases. We will contact you with the total shipping cost. Then you would have to reply to our email indicating whether you accept the shipping charges.
    
  • We do not ship to Canada or any other foreign country with the exception of APOs and FPOs
  • Most orders are shipped standard ground UPS

    The exceptions to this are:

    1. Orders to PO Boxes, orders shipping to US destinations outside the lower 48 states (These would be  Alaska, Hawaii, P.R., APOs and FPOs.) These orders are sent using USPS Parcel Post.

    2. Single item orders consisting of small items. These are usually shipped using USPS Priority Mail with delivery confirmation regardless of your location. Such items include tool bags, handlebar bags, etc..
 
Free Standard Ground UPS Does Not Apply To:
 
  • Snowmobile tracks offered on our Sledtrack.com website, Closeout Items, eBay Orders
  • The Ship To Address Must Be Able To Receive Standard Ground UPS And Be In The Lower 48 States
  • Not Applicable To Exchanges